Support
How to reach Vecreal about setting up, accessing and securing your organization’s Vecreal.
Setup and IT questions
For help connecting your organization to Vecreal, including approving the Vecreal app in Microsoft Entra ID, setting up single sign-on, and connecting email, calendars and project files, email [email protected]. Customers can also use the contacts named in their agreement.
What Vecreal asks your IT team to approve
An administrator approves Vecreal once for your organization. Vecreal asks only for delegated, read-only access: it acts as the person who connects a source, sees only what that person can already see, and never sends, changes or deletes anything in your systems. We share a step-by-step IT guide during setup.
Security concerns
To report a vulnerability or a security concern, email [email protected] directly rather than using the general contact form. How we protect project data is described on our Security page.
Privacy requests
To ask about, correct or remove personal information, see our Privacy notice. Response targets for customers are set out in their agreement.